Driver Recruiter & Retention Manager – Build and Support Our Driver Network

Are you driven by connecting people with meaningful opportunities and building lasting professional relationships? We’re looking for a Driver Recruiter & Retention Manager to join our Baltimore team. In this role, you’ll play a key part in attracting qualified drivers, guiding them through onboarding, and supporting their long-term success within our transportation network.

Your work will directly impact driver growth, satisfaction, and retention—helping strengthen one of the region’s leading transportation services.

What We Offer:

• Competitive medical, dental, vision, and life insurance
• 401(k) with company match
• Paid Time Off (PTO) and paid holidays
• Consistent Monday–Friday schedule
• Opportunities for career advancement and professional growth

What You’ll Do:

Driver Recruitment

• Develop and implement effective recruiting strategies to attract qualified driver candidates
• Build and maintain a strong pipeline through networking, referrals, community outreach, and hiring events
• Promote driving opportunities through partnerships and local initiatives
• Meet hiring goals through consistent candidate engagement and follow-up

Onboarding & Driver Success

• Serve as the main point of contact for candidates during the hiring process
• Lead onboarding sessions and orientation programs for Independent Contractors (ICs)
• Guide new drivers from application to onboarding and vehicle placement
• Ensure every new driver has a smooth, professional, and welcoming onboarding experience

Driver Engagement & Retention

• Build and maintain positive relationships with active drivers
• Identify opportunities to improve driver satisfaction and long-term retention
• Address driver questions, concerns, and challenges while connecting them with the right resources
• Partner with operations and leadership teams to strengthen engagement initiatives

Administrative & Reporting Support

• Maintain accurate records for recruiting, onboarding, and retention activities
• Track hiring progress and retention metrics
• Provide regular reporting and updates to leadership
• Assist with workforce development and operational projects as needed

What We’re Looking For:

• Experience in recruiting, staffing, sales, customer service, or workforce development preferred
• Strong communication and relationship-building skills
• Excellent organization and time management abilities
• Self-motivated with the ability to manage multiple priorities
• Professional, dependable, and team-oriented mindset
• Passion for helping others succeed and grow

Why Join Us?

• Play a critical role in growing and supporting our driver network
• Make a meaningful impact on driver success and retention
• Work in a fast-paced, people-focused environment
• Collaborate with supportive leadership and operations teams
• Grow your career in a dynamic and evolving industry

Ready to Get Started?

If you’re passionate about building relationships, supporting others, and contributing to a growing transportation network, we’d love to connect with you.

Apply today to become a Driver Recruiter & Retention Manager and help drive the future of transportation in Baltimore.